Whittall St - Birmingham

Whittall St is a small 16-space car park in central Birmingham. In a busy city location where demand is high and space is limited, the focus was on making sure every space was used efficiently and payments were easy for drivers.

The operator chose to run the site entirely on ParkPayStay, with no machines on site.

The Challenge

With a small number of spaces in a major UK city, every bay matters. Missed payments, slow machines, or unclear signage can quickly impact revenue and create unnecessary issues.

The operator needed a simple, reliable way for drivers to pay quickly, without installing hardware or managing machines in a tight urban space.

The Solution

ParkPayStay was introduced as the sole payment method, using clear QR code signage that allows drivers to scan, pay online, and park in seconds. With no machines to maintain, the site stays clean, uncluttered, and easy to manage.

The operator uses the ParkPayStay dashboard to monitor live transactions, manage pricing, and keep full visibility of performance.

The Result

Drivers benefit from fast, app-free payments that work on any phone, making it easy to park and move on. The simple setup helps reduce friction and confusion, even in a busy city environment.

For the operator, ParkPayStay helps optimise all 16 spaces, reduce costs, and maximise revenue without the need for hardware or ongoing maintenance.